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Emergency Medical Services

Emergency Medical Services (EMS) is a system of people and resources working together to protect and care for the public during trauma or medical emergencies. EMS in Alpena County is comprised of trained dispatchers, dedicated first responders from 9 different fire departments who provide initial on-scene care, and firefighter/paramedics from the City of Alpena who provide Advanced Life Support (ALS) on scene and during ambulance transport. At Alpena Regional Medical Center, board certified emergency physicians and highly trained nursing and support staff provide definitive care for ill and injured patients. City of Alpena firefighter/paramedics provide the highest level of medical care available outside of a hospital. Through an interlocal agreement with Alpena County, Alpena City Fire provides paramedic ambulance response for not only the City of Alpena, but also the townships of Alpena, Green, Long Rapids, Maple Ridge, Ossineke, Sanborn, Wellington, and Wilson.

Transfer Services - For almost 30 years, Alpena firefighters have also provided non-emergency ambulance services to transport residents home from the hospital or to meet routine medical needs. We also work in close cooperation with Alpena Regional Medical Center to provide highly specialized medical care and trasportation of critically ill or injured patients to larger metropolitan medical centers. Our Mobile Intensive Unit (MICU) is staffed with critical care paramedics (CCEMTP) who have been trained and certified by the University of Maryland Baltimore County (UMBC), the national gold standard for critical care transport services..

Emergency

Dial 9-1-1

Non-Emergency/Ambulance Transfers

989-354-1850

In an emergency, dial 9-1-1 for Alpena Fire Paramedic response. For non-emergency ambulance transfer services, provided by both the City of Alpena and Alpena Township Fire Departments, please call (989) 354-1850. Under state and federal law, parties have the right to choose their care providers. We would be happy to help, and 100% of the revenue generated from non-emergency transfers returns to the Alpena community in the form of local government citizen services. We are a Medicaid, Medicare, and Blue Cross-Blue Shield participating provider, and Alpena County taxpayers receive a discount on any co-pay or deductibles that may be applicable. There is often no out-of-pocket expense to the patient.

We are committed to providing the very best quality care for our citizens. If we have recently cared for you or your loved one, please take a few moments to complete our online quality improvement survey (click here to take survey). Thank you for your time.


Frequently Asked Questions

Does the City of Alpena allow open burning?
City ordinance prohibits open burning except for cooking fires. The Fire Chief, or his designee, may allow an exception based on unusual circumstances.

Why does a fire truck go with the ambulance on in-city medical runs?
Very simply put, it is to provide the best emergency medical services to the community. All fire fighters are at least trained as E.M.T.'s. The fire fighters on the truck can assist the ambulance crew in many ways; patient care, carrying equipment, driving the ambulance, or lifting patients to name a few. There is no direct cost to the citizens when the fire truck responds with the ambulance.

How many fire fighters are on duty each day?
There are at least six fire fighters on duty each day. On some days there could be seven or eight depending on variables such as vacations, sick days, or training.


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Alpena County Hazard Mitigation Plan




 
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